Questions To Ask Your Call Capture System Provider
Having a call capture system can make the life of a real estate agent much easier. Using the sign rider that sits outside of a home for sale, an agent can display a toll free number that an interested person can call to get information about the home. Callers can also be given other options including receiving a fax that contains the floor plan or listing information, listening to information on other homes in a similar price range or neighborhood, speaking to the agent and leaving a message to be contacted for a tour of the home. The real estate agent can tape a message about all of the homes amenities, which is extremely convenient for the potential buyer, and then follow up with the leads that come in.
A simple Internet search can be performed to find a number of different call capture system providers. Real estate agents will want to find out if a company offers a free trial and take advantage of it if there is. A provider that is confident in their service will have no problem allowing you to try the service out before making your decision.
Also make sure to inquire what they charge per minute of service and what increments they bill in. Some call capture system providers charge for every six seconds their service is used and others round-up to the nest minute. This makes for a huge difference on a bill. An agent can call any company that they want to know more about and ask them about their rates or it should be displayed prominently on their website. While you have them on the phone you will want to inquire about other aspects of the company as well.
When looking for a reliable call capture system provider, it is important for the real estate agent to do a little research before deciding on the right provider. The agent will want to find out how long the call capture system provider has been in business for example. Other important questions would include what their uptime is and if there is support once you have started service. Some companies also provide marketing materials with their service. This is especially helpful since the call capture system provider has more knowledge about what kinds of advertising works with their service than you will at first. This will allow you to jump right in and start generating leads right out of the gate.
Call capture systems are a great tool for generating leads and getting more listings. Do a little research before choosing providers and make sure you get the right service for you and your business.
